Frequently Asked Questions

MRT Shipping coordinates international freight movements by sea, air and road, along with customs clearance, warehousing and distribution, project cargo and multimodal transport services. The appropriate solution depends on the shipment, route and operational requirements.

Yes. You can submit your shipment details through the Get a Quote form. Providing information such as origin, destination, cargo type, shipment mode and contact details helps the team review your enquiry.

Yes. Where tracking access has been provided for a shipment, you can use the Track Shipment page with the required shipment reference and verification details to view available tracking information and updates.

Useful information includes the shipment origin and destination, preferred transport mode, cargo description, approximate weight or volume, and any relevant timing or handling requirements. Additional information may be requested depending on the shipment.

Customs clearance is included among the services offered by MRT Shipping. Requirements vary by shipment, commodity, origin and destination, so the documentation and clearance process should be reviewed for each movement.

The website currently highlights freight coordination to and from key markets including India, the United Arab Emirates, Oman, Malaysia and Singapore. Route availability and transport options depend on the specific origin, destination and shipment requirements.

FCL generally refers to Full Container Load, where a container is used for one shipment, while LCL refers to Less than Container Load, where cargo shares container space with other shipments. The suitable option depends on cargo volume, route, schedule and shipment requirements.

MRT Shipping lists multimodal transport among its services. Multimodal movements can combine more than one transport mode where appropriate for the route and shipment requirements.